Bank of Jamaica (BOJ) reiterates its confidence in the durability of the new series of polymer banknotes and notes that the substrate and enhanced security features have been subject to rigorous testing of the highest global standards.

The Central Bank has committed to undertake a thorough investigation into a video on social media purporting to show a damaged polymer banknote.  BOJ has initiated contact with the user from whose social media platform the video was circulated. However, efforts to retrieve the banknote in question have so far been unsuccessful.  The Central Bank remains committed to investigating any genuine concerns or issues surrounding the notes.  BOJ advises that members of the public who have questions or concerns about the banknotes should contact its customer service number at (876) 922-0750.

BOJ is also aware of the circulation of another video depicting liquid being poured on two banknotes. The Bank understands the curiosity and interest surrounding the new notes, and while the notes withstood the liquid test, the Bank urges members of the public to desist from intentionally subjecting them to unnecessary tests.

BOJ also urges the public to be responsible in consuming and sharing content as social media platforms are susceptible to the spread of misleading, inaccurate or unverified information.

The Bank takes the integrity and security of the nation’s currency seriously and reiterates the importance of maintaining public trust in Jamaica’s new series of banknotes. The Bank has invested in cutting-edge technologies and conducted extensive research to ensure the durability and security of the polymer banknotes before being released into circulation.

Finally, we wish to advise that once a genuine note is damaged or otherwise compromised, it can be exchanged at Bank of Jamaica only.


Post Author: Editorial Team